Getting Started
Permissions & Access
Role Model Overview
The app uses a two-role model that integrates directly with Jira's existing user management:
| Role | How Assigned | What They Can Do |
|---|---|---|
| Global Admin | Automatic - inherited from Jira site administrator status | Full access to all modules, settings, RBAC management, approve/reject time entries |
| Member | Manually assigned by a Global Admin inside the app | Log time, run capacity analysis, score backlogs, view portfolio data |
| No Role (default) | Automatic - all Jira users without an assigned role | Read-only access only; cannot log time, approve, or modify data |
Access Levels by Feature
| Feature | Global Admin | Member | No Role |
|---|---|---|---|
| Log time against issues | Yes | Yes | No |
| Edit own time entries | Yes | Yes | No |
| Approve / reject time entries | Yes | No | No |
| View capacity analytics | Yes | Yes | Read-only |
| Score backlog items | Yes | Yes | No |
| View portfolio data | Yes | Yes | Read-only |
| Access Settings | Yes | No | No |
| Assign / revoke Member roles | Yes | No | No |
| Create billing accounts | Yes | No | No |
| Create scoring templates | Yes | Member (own) | No |
| Create and save portfolios | Yes | Yes | No |
How to Open the App
- Log in to your Jira Cloud site
- Click Apps in the top navigation bar
- Select "Time Tracking, Resource Planning & Project Management"
How to Check Your Own Permissions
Go to Settings → My Permissions. This tab shows:
- Your assigned role (Global Admin, Member, or None)
- Your total permission count
- Which modules you can access
- Which actions are restricted for your role
How Global Admin Works
Global Admin is automatically detected - not assigned inside the app. Anyone with the Jira site-level ADMINISTER permission is automatically a Global Admin.
- To grant Global Admin: Add the user to the Jira administrator group in Jira user management
- To revoke Global Admin: Remove the user from the Jira administrator group
- The app detects changes automatically on the user's next action - no manual sync needed
How to Request Access
If features are greyed out or unavailable:
- Open Settings → My Permissions to confirm your current role
- If you have no role, contact your Jira Admin or app manager
- Ask them to assign you the Member role from Settings → RBAC → User Roles
There is no self-service role request form - access is granted by a Global Admin.